Times flies by and Vipshop has been with you for almost 10 years. Here in Vipshop, we always adhere to our mission of “improving quality of life, enhancing experience of happiness”. With the hope of becoming “a world-class e-commerce platform”, we focus on the transformation towards quality e-commerce, and with an open and innovative mindset, we work together with our customers, employees, and partners towards a win-win ecosystem that shall open up a new pattern for sustainable-development in the future. In 2017, our total annual orders amounted to 335 million, in which included 57.8 million total active customers, and the repeat customers accounted for 71.3%. The tremendous trust by customers is our best branding as an e-commerce corporate in the new era.
Vipshop not only hopes to lead in business value, but also hopes to become a company and cooperate citizen with mission and responsibility. Under the guidance of the UN Sustainable Development Goals (SDGs) and the “13th Five-Year Plan”, we have established a sound social responsibility strategic framework and continued to invest in green operations, employee well-being, corporate governance and public welfare.
A few days ago, Vipshop (VIP.COM, NYSE:VIPS) published the “Vipshop Corporate Social Responsibility Report 2017”. This is the fourth consecutive year that we issue our CSR report, and we will continue to examine our performance in social responsibility and seek opportunities to work together with our stakeholders in creating shared value.
Download：VIPSHOP CSR REPORT 2017